NDABARISHYE, P.; SINGH, A. K. Understanding Customer Churn in Retail Banking through Explainable Predictive Analytics: Evidence of a Product Paradox. Journal of Computing Theories and Applications, [S. l.], v. 3, n. 4, p. 473–486, 2026. DOI: 10.62411/jcta.15870. Disponível em: https://publikasi.dinus.ac.id/jcta/article/view/15870. Acesso em: 19 apr. 2026.