Analysis of the Effectiveness of Daily Supervisory Actions in Improving Employee Discipline: A Case Study of Employees at Hotel Tentrem Yogyakarta

Abstract

High levels of employee discipline will be substantial capital for a company to developand compete in the business world. Without the support of highly disciplined employees,it is impossible for the company to achieve its best performance. The purpose of thisstudy is to analyse the extent to which daily supervision actions are effective in improvingemployee discipline. This research method uses a qualitative descriptive approach. Datacollection techniques with interviews, observations, and documentation. This studydiscusses whether the level of employee discipline can be improved after dailysupervision actions are implemented. Four areas of employee discipline will be measuredin this study, namely discipline in maintaining cleanliness, security, personal appearanceand order in the workplace. Hotel management creates a task force among employeesselected from each department to be assigned as employee police to enforce employeediscipline daily. By implementing daily supervision actions within a certain period, theareas of discipline mentioned above have been proven to be improved. The findings ofthis study are expected to inspire other companies to improve employee discipline. Thus,the results of this study will provide a solution to improve employee discipline in thecompany