DINA, A.; GAMAYANTO, I. Pengukuran Kinerja Pelayanan Di Samsat Kota Semarang 1 Menggunakan COBIT 5 Dan Metode Persepsi Kualitas. JOINS (Journal of Information System), [S. l.], v. 1, n. 01, p. 39–52, 2016. DOI: 10.33633/joins.v1i01.1171. Disponível em: https://publikasi.dinus.ac.id/index.php/joins/article/view/1171. Acesso em: 3 jul. 2024.