BUDIRAHARJO, R.; PANDJI, P. W.; NUGRAHA, B. A.; RIZQULLAH4, B. T. Penerapan Zachman Framework dalam Merancang Customer Relationship Management pada Bank Central Asia Indonesia. JOINS (Journal of Information System), [S. l.], v. 7, n. 2, p. 131–142, 2022. DOI: 10.33633/joins.v7i2.6308. Disponível em: https://publikasi.dinus.ac.id/index.php/joins/article/view/6308. Acesso em: 3 jul. 2024.