SINAGA, E. M.; WALUYO, D. E. Analisis Tingkat Kapabilitas Sistem Informasi Layanan Pengaduan Menggunakan Kerangka Kerja COBIT 5 DOMAIN APO (APO11) Pada LaporGub. JOINS (Journal of Information System), [S. l.], v. 1, n. 2, p. 181–192, 2016. DOI: 10.33633/joins.v1i2.1308. Disponível em: https://publikasi.dinus.ac.id/index.php/joins/article/view/1308. Acesso em: 3 jul. 2024.